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Scheduling assigns each job operation a time and sequence on a work center. The finite-capacity engine places operations within work-center operating hours and, when required, qualified employees’ shifts. Because a machine can run only one operation at a time, existing work delays later operations.

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Where scheduling lives

Everything is reached from the Production area of the ERP.
  • Priorities (under Scheduling) is where you steer. It opens on a Week view of jobs laid out by due date; a view switcher at the top-left also offers Month and a Work Centers view, an operations Kanban with a column per work center. Dragging a job card onto a day or week writes the job’s due date; dropping it on Unscheduled clears the date. Dragging an operation card on the Work Centers view writes its work center and its . Reordering within a column changes only the pickup order; moving an operation to a different work center also queues a reschedule, since the engine has to re-place it on the new machine’s calendar.
  • Forecast (also under Scheduling) is where you read the result: a Gantt of every work center’s booked time, with an explanation for each bar. More on it below.
  • Outbound (also under Scheduling) is for planning shipments: every open job that fills a sales order, grouped by the day it completes (its projected completion, or its due date until it is scheduled), with the ship-to city and state, ship via and promised date. Filter by location and by the next 7, 14 or 30 days.
  • Resource Planning (under Planning) is the manning board: drag employees onto work-center columns per day or week, record time off and overtime, and review a capacity view of scheduled versus available hours. Who is manned where is a scheduling input, so every change here queues a reschedule too. See People for the shift model behind it.
  • The shop-floor app’s Schedule page (MES) looks like the Work Centers view but is display only. Operators read their station’s queue, sorted by dispatch priority, and open an operation to run it. No drag on the MES board writes anything.

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Placement against real capacity

The engine schedules forward: each operation is placed at the earliest feasible moment after now and after its predecessors in the routing finish. There is no backward pass that anchors work on the due date; the projected finish that falls out of placement is the forecast, and slack is real. Two finite resources gate every placement:
  1. The work center. One operation at a time, placed only inside its operating hours. Hours come from a ladder: a lights-out (24×7) work center is always open; otherwise its own assigned shifts apply; otherwise the location’s shifts; otherwise a stock Mon–Fri, 8-hour day. Open maintenance dispatches that take a work center offline subtract their downtime from those hours, lights-out machines included.
  2. Qualified people, when the operation’s process requires an ability. See the next section.
When a process can run on more than one work center, the engine picks the candidate that finishes earliest, so work naturally routes around a backed-up or unstaffed machine. An operation that has already started stays on its work center, and only the remaining work is reserved: labor and machine time are scaled by the quantity still open, and setup counts as done once any production event exists. The dispatch order the boards show falls straight out of placement. The engine groups placed operations by work center, sorts by projected start, and numbers them 1, 2, 3. The top card in a column is the next thing to run there. The job’s matters here as a ranking signal: jobs claim capacity in deadline-class order (ASAP first, then Hard Deadline, Soft Deadline, No Deadline), then by due date. No deadline type blocks or gates placement.

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People are part of capacity

A process can be marked as requiring an ability. Operations of that process only run while at least one qualified operator is available: someone holding the ability whose qualification hasn’t expired, present on shift, not absent, and not already reserved by other work. The engine looks first at the people manned to the station on the Resource Planning board, running the operation as a team (labor parallelizes across present members; setup and machine time never compress). If nobody is manned there, it falls back to qualified floaters — people with no board assignment anywhere. A person manned to one station is committed to it and is never silently pulled to another. Each location also has a staffing policy on the Production settings page, described there as: “Require an assigned operator before the scheduler places work at a location. When on, unstaffed work centers get no work and an operation with no manned coverage shows as unschedulable. Lights-out (24×7) work centers are exempt.” With “Staffing required” on, the floater fallback is off and even ability-free operations need a manned station, so work routes only to where you’ve put people.

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Two dates on every operation

Each operation carries two dates with different jobs, and reading them as one is the most common misunderstanding of the new model:
  • Projected start and finish are the engine’s forward placement: when the work will actually happen given capacity. They are recomputed on every scheduling run.
  • The due date is the : working backward from the job’s due date through the routing’s lead times, when this operation must finish to keep the job on time. It is a stable target, changing only when the job’s due date, routing, or lead times change. It never constrains placement.
When the projected finish runs past the need-by target, the operation shows an amber state: the bill of process and the ops-board cards render the projected date in amber (“Projected Sep 12”) with a “Behind target by N day(s)” tooltip. Amber is an early warning, not a conflict; the whole job may still make its due date. You can pin an operation’s due date from the date picker on the bill of process. The pin’s tooltip says it plainly: “Pinning it overrides the calculated target.” A pin means a human owns the target, and upstream operations derive their targets from it. It does not freeze the placement; the engine still re-projects a pinned operation’s start and finish every run. The one exception is a pinned , which keeps its stored window because the vendor’s turnaround isn’t yours to re-place.

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The Forecast explains the schedule

The Forecast page renders the schedule the engine actually booked: a lane per work center (idle stations included) with operation bars labeled with the job and part. Every bar is a stored , so what you see is exactly what the engine committed, not a redraw from dates. Amber maintenance bars show downtime in the same lanes. Pick a Day, Week or Shift range in the header. Operator lanes show who is reserved. Click any bar to open its explanation. Click any bar and a side panel explains its timing. A schedule note answers “why does this start when it does” in plain language, for example “Waited 14h for the work center — queued behind J000128 (4 ops)” or “Waited 2d 3h for a qualified operator to be available”. The panel also separates work from span: an operation stretched across shift boundaries might show 6 hours of work across a 22-hour span, which is honest rather than alarming. A popover on each lane, “How are these hours calculated?”, shows which rung of the availability ladder is in use and what downtime and staffing subtract from it. A released operation batch — several operations that run together on one batchable process — books a single reservation, so it appears as one bar labeled by the batch, “BAT000005 · 2 jobs”, not one bar per member. Its side panel names the batch and its action button opens the batch rather than a single member’s job. The header counts two kinds of trouble separately:
  • Conflicts are placed operations that finish after the job’s due date. The stored reason names the cause, e.g. “Finishes 2026-11-18 but the job is due 2026-11-11 — waited for a qualified operator, queued behind J000128 (4 ops)”. The same reason appears as a tooltip on the red-flagged card on the ops board.
  • “Can’t be scheduled” operations found no feasible slot at all: no qualified operator exists, no manned coverage under a staffing-required policy, or no open capacity within the horizon. They get a non-binding placeholder bar marking where they would run, flagged with an “Unschedulable” chip; the panel notes the bar “isn’t holding capacity” against other jobs. The placeholder is drawn on the next working day, so it never lands on a night or weekend just because that’s when the schedule ran. A released batch can be unschedulable for a different reason: its member operations carry no estimated time at all, so there’s nothing to size the run from. The panel shows an Estimated time of 0h and the reason “add setup, labor, or machine time to its operations to schedule it” — the fix is data entry on the operations, not capacity.

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When the schedule recomputes

Scheduling reacts to its inputs. Editing anything the engine reads — a due date on the Priorities board, a manning assignment, a shift, a work center’s hours or active flag, an operator qualification, a process’s ability requirement, machine downtime — stamps the affected jobs schedule outdated and queues a replan wave. The wave is debounced about 30 seconds, so a burst of edits triggers a single regeneration of each affected location rather than one run per keystroke. The Forecast’s Regenerate button runs the same whole-location regeneration on demand. Job release or status changes and the kanban auto-release flow reschedule immediately. A nightly pass also recalculates schedules whose planned start is in the past. When a regeneration pushes jobs past their due dates that were previously on time, each affected job’s assignee gets a “Jobs projected late” notification listing the newly late jobs. Silence means the change fit.