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The quality module provides for recording and resolving defects, and inbound inspections for holding received goods until they pass inspection. Both retain links to their source records.

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Issues

An issue, a non-conformance or NCR, records something that went wrong and the work to resolve it. It moves through three states: Registered, In Progress, Closed (closed is terminal and locked). Each carries a priority (Low / Medium / High / Critical), a source (Internal or External), a type, and links to whatever it concerns: a job operation, a purchase or sales order line, a receipt, a supplier. Issues open from several places: by hand, from the shop floor in MES, from Slack, or automatically when an inbound inspection is rejected.

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Workflows and actions

An issue can run a configurable workflow, often an . The workflow attaches required actions and approvals as tasks; each task advances Pending → In Progress → Completed (or Skipped) as the team works it. Adding a Material Review Board approval gates closing the issue: it can’t close until a disposition is chosen for the affected material. The five options are Pending (not yet decided), Return to Supplier, , , and Use As Is. Closing the issue posts each disposition’s stock movement to the general ledger. Scrap and Return to Supplier write the material off — relieving its inventory cost layers and posting debit Scrap / Cost of Quality, credit Inventory — so scrapped and returned value lands on a dedicated cost-of-quality account rather than distorting on-hand inventory. Use As Is and Rework keep the material as stock, restoring any value an earlier rejection had written off. Once an issue has posted these entries it can no longer be reopened; a correction is booked forward as a new adjustment, never by unwinding the original.

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Inbound inspection

When goods arrive for an item that requires inspection, posting the receipt opens an inbound inspection and holds the received units On Hold. They’re not available stock yet. Inspection is lot-based, with sample sizes drawn from AQL standards (ANSI / ISO). An inspection moves through Pending, In Progress, and one of three outcomes: Passed, Failed, or Partial. Dispositioning the lot decides what happens: Passed accepts it and the units become available; Failed rejects it, marks the units rejected, and opens an issue automatically; Partial clears some and holds the rest.

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Executing an inspection

Whatever raised it, an inspection is worked on one screen: a features × samples grid laid over the item’s ballooned drawing. Each column is a sample (scanned serials and batches label their own column); each row is a feature to measure, recording a value or a pass/fail. Sample and lot status are derived from those readings against tolerance. The same screen serves an inbound lot held off a receipt and an in-house Inspection — an Inspection operation resolves the part’s inspection document and runs this grid on the shop floor.

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Also in quality

The module also covers gauges and calibration (with calibration-due tracking), controlled documents (versioned procedures and work instructions, with one active version at a time), inspection documents (ballooned FAI drawings and their features), and a risk register.