What a backup contains
A backup captures company data across sales, purchasing, items, production, accounting, quality, and people. Select the i button next to Create a backup to view current record counts by area and in total. When you export, Include offers two options:Create a backup
Under Settings → Backups, enter an optional label, select Data only or Data + files, and select Create backup. The background export appears immediately as Creating backup…; select it to view progress. When complete, the row displays its date, size, status, and Download and Delete actions.If the backup fails
A failed export displays a Backup failed banner with the cause. Rows that reference data outside the company are a common cause because they cannot be restored safely. Select Skip corrupted rows and retry to exclude them. The resulting backup displays N rows excluded and lists those rows in its information popover.Is it still restorable?
Each backup’s status is computed against the current schema when the page loads. Status is not stored and backups do not have a fixed expiration date.Restore in place
Restoring replaces the company’s current data. In Restore from a backup, select Choose a backup to use an existing backup, or Upload new backup… to provide a.alforse.tar.gz file. Select Data + files (records plus any files in the backup) or Data only (records only; current files stay in place), then select Restore….
The Restore this company from a backup screen describes compatibility changes before execution:
- Compatible backups require confirmation only.
- Filled with a default lists fields that receive current default values.
- Discarded lists records that cannot be restored and requires entering
restoreto continue. - Can’t be restored provides the reason and no confirmation action.
- Uploaded backups are checked when restoration begins.
- “Keep” accepts the restored data.
- “Revert” rolls the company back to the snapshot taken just before the restore.