> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alforse.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Suggestions

> Let anyone in the company send ideas, problems and screenshots from the ERP or MES, and review them in one list.

The suggestion box is a feedback channel built into the ERP and MES. Any signed-in person can send an idea or report a problem from whatever page they are on; administrators and managers read the results in **Resources → People → Suggestions**.

## Send a suggestion

**1. Open the form**

In the ERP, select **Suggestion** (megaphone icon) in the top bar. In MES, select **Suggestion** in the sidebar.

**2. Write the message**

Type into the box labelled **Ideas, suggestions or problems?**. **Send** stays disabled until the message is at least 3 characters long.

**3. Choose the options**

* **Submit anonymously** is ticked by default. Leave it ticked to hide your name from the reviewers; untick it to have the suggestion filed under your name.
* The emoji button picks the icon shown beside the suggestion. The default is a light bulb.
* The image button attaches one image of up to 10 MB. A larger file is refused with *File size exceeds 10MB limit*. Use the badge's close button to remove it before sending.

**4. Send**

Select **Send**. Alforse confirms with *Suggestion submitted*. **Clear** empties the text and **Cancel** closes the form.

The form records the page you were on (its path), so reviewers can see where the problem happened.

> [!NOTE]
>
> No account permission is needed to send a suggestion, only a signed-in session.

### Send to Alforse

When the **Send to Alforse** option is shown, it is ticked by default. It sends a copy of the suggestion to the Alforse team, in addition to your company's own list. The copy contains:

* your company's name;
* the message text, the emoji and the page path;
* the submitter's name and email, or *Anonymous* if you ticked **Submit anonymously**;
* a link to the attachment, if any, which works for 7 days.

Untick **Send to Alforse** to keep the suggestion inside your company. The option appears only when the service has it switched on, so you may not see it.

## Review suggestions

Open **Resources → People → Suggestions**. Viewing the list requires the view permission on **resources** and an employee account.

| Column | What it shows |
| - | - |
| **Suggestion** | The emoji and the first 100 characters. Select it to open the full record. |
| **Employee** | The submitter, or *Anonymous*. Filterable by person. |
| **Tags** | The labels added by reviewers. Filterable by tag. |
| **Date** | When it was submitted. |

The detail drawer shows the **Emoji**, the full **Suggestion**, **Submitted By**, **Date**, **Path** and, when there is one, **View Attachment**, which opens the file in a new tab.

### Tag and re-label

Reviewers sort suggestions with **Tags**: pick an existing tag or type a new one in the **Tags** field of the drawer. Tags save as you change them. Changing the emoji in the drawer requires the update permission on resources.

### Delete a suggestion

Right-click a row, or open its menu, and choose **Delete Suggestion**. It needs the delete permission on **resources**, and the confirmation says *This action cannot be undone.*

> [!NOTE]
>
> Suggestions have no status, assignee or reply. They are a read-and-tag list, not a ticketing system.

## Privacy

An anonymous suggestion stores no author at all, so even administrators cannot find out who sent it. Only a suggestion sent with **Submit anonymously** unticked is attributed.

## Troubleshooting

| Symptom | Cause | Fix |
| - | - | - |
| **Send** is disabled | The message is shorter than 3 characters. | Write a little more. |
| *File size exceeds 10MB limit* | The attachment is larger than 10 MB. | Resize or compress the image. |
| *Failed to submit suggestion* | The message was empty or the save failed. | Try again; if it persists, reload the page. |
| No **Suggestions** entry under **People** | Your account lacks the view permission on resources. | Ask an administrator. |
| No **Send to Alforse** checkbox | The option is not enabled for the service. | Nothing to do; the suggestion still reaches your company's list. |

## Related

> **[People](https://docs.alforse.com/docs/reference/people.md)**
>
> Employees, shifts and the rest of the People area.

> **[Notifications](https://docs.alforse.com/docs/reference/notifications.md)**
>
> Suggestion is a notification topic you can mute.


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